Your identification document may be rejected if:
-The photo is blurry, unclear, or cropped.
-All four edges of the document are not visible.
-The document is expired.
-The information you entered, such as your name or date of birth, does not match the document.
-The document type is not supported.
-The document details cannot be clearly read or verified.


Please upload a clear photo of a valid identification document and make sure the information you enter during registration matches the document exactly.


If your document is still being rejected, please contact our Support team for assistance.
 

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