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Account Management 👤

  1. Help Center
  2. Account Management 👤

    Account & Verification

  • Why does amana need to verify my identity?
  • How long does verification take?
  • What should I do if my verification is pending?
  • How recent must my Proof of Residence be?
  • Which Proof of Residence documents are accepted?
  • Why was my Proof of Residence rejected?
  • See all 19 articles

    Account Types

  • Can I have accounts in different currencies?
  • How do I request an additional MT5 account?
  • Can I open more than one trading account?
  • What is a hedging account?
  • What is a netting account?
  • What is a margin account?
  • See all 9 articles

    App & Technical Support

  • How do I change my email on the app?
  • What information should I send Support when reporting a technical issue?
  • How do I clear app/browser cache?
  • Should I reinstall the amana app if I’m experiencing a technical issue?
  • How do I update the amana app?
  • Which devices and operating systems does amana support?
  • See all 20 articles

    Security & Login

  • How do I report suspicious activity?
  • Will amana ever ask me for my password or OTP?
  • How do I know whether an email really came from amana?
  • How can I recognize phishing messages?
  • I noticed a login I don't recognize—what should I do?
  • What should I do if my email account is compromised?
  • See all 11 articles

    Regulation & Client Protection

  • How can I submit a formal complaint?
  • What does segregated client money mean?
  • Under which regulatory authorities is amana licensed?
  • How are my funds protected?
  • Which regulation is my account under?

    General Information

  • What is amana?
  • What details should I provide when contacting amana Support?
  • Can amana manage or trade on my behalf?
  • Can I have my account in AED instead of USD?
  • What’s the minimum age required to open an account?
  • How can I contact customer support?
  • See all 8 articles
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Share investments carry risk. Leveraged derivatives and volatile digital assets involve high risk and require caution. Amana Mena Promotional Services L.L.C., CMA regulated, License no. 20200000255, is authorised to promote, introduce and conduct financial consultation.

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