If you would like to submit a formal complaint, please email our Support team at support@amana.app and clearly state that you would like to raise a complaint.
Please include:
-Your full name
-Your amana account number, if available
-A clear description of your complaint, including the date and time of the issue
-Any relevant screenshots, transaction numbers, emails, or supporting documents
-The outcome or resolution you are requesting
Our team will review your complaint and, where required, escalate it to the relevant department in line with amana’s Complaints Handling Procedure.