Your selfie or face verification may be rejected if:
-Your face is not clearly visible.
-The lighting is too dark or too bright.
-The image is blurry or the camera is not positioned correctly.
-You are wearing sunglasses, a hat, or anything covering part of your face.
-Your face does not clearly match the photo on your identification document.
-The verification process was interrupted or could not be completed successfully.
Please try again in a well-lit area, look directly at the camera, and make sure your full face is clearly visible.
If the verification continues to fail, please contact our Support team for assistance.