A proof of payment is a document or confirmation showing that a payment or transfer was successfully made. It may include details such as the amount, date, sender, recipient, and transaction reference.
We may ask you to provide proof of payment if we need to verify a deposit or withdrawal, investigate a delayed transaction, or confirm the source of funds.
Depending on the payment method, this could be a bank transfer receipt, card payment confirmation, e-wallet receipt, or SWIFT copy.