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Deposit/Withdrawal💳

  1. Help Center
  2. Deposit/Withdrawal💳

    General Deposit Questions

  • How to Deposit on the app?
  • What should I do if my deposit was deducted but not credited?
  • How long do e-wallet deposits take?
  • How long does a card deposit take?
  • How long does a bank transfer take?
  • Are there currency-conversion charges when depositing?
  • See all 20 articles

    Crypto Deposits

  • Where can I find my crypto deposit address?
  • Why is my crypto deposit pending?
  • How to deposit?
  • Do QR codes or deposit addresses change with each deposit?
  • Are crypto deposits instant?
  • How do I view the on-chain details of my crypto deposit?
  • See all 9 articles

    General Withdrawals Questions

  • Can I withdraw to someone else's bank account?
  • Can I withdraw to a different bank account?
  • What happens if my original card or bank account has been closed?
  • Why do I have to withdraw to the same payment method I used to deposit?
  • Can I change the withdrawal method after submitting the request?
  • What should I do if my withdrawal is marked completed but I haven't received it?
  • See all 22 articles

    Crypto withdrawals

  • Are crypto withdrawals reversible?
  • What happens if I enter the wrong wallet address?
  • Why is my crypto withdrawal pending?
  • Which networks are supported for crypto withdrawals?
  • How to withdraw?
  • Are crypto withdrawals instant?
  • See all 7 articles

    General Questions

  • What is a transaction hash (TXID), and where can I find it?
  • What does my withdrawal status mean?
  • What is proof of payment, and when might I need it?
  • What is the difference between a bank account, a card, and an e-wallet?
  • What is a CVV, and where do I find it?
  • What is 3-D Secure?
  • See all 8 articles
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Share investments carry risk. Leveraged derivatives and volatile digital assets involve high risk and require caution. Amana Mena Promotional Services L.L.C., CMA regulated, License no. 20200000255, is authorised to promote, introduce and conduct financial consultation.

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